Fulfilment Policy

Updated: 01 October, 2024

This Website and True Sales Pro LLC is owned and operated by Michael Dunlevy.

At True Sales Pro LLC we strive to provide fast and reliable access to our digital products and services.

Please review our fulfilment policy below to understand how your purchase will be handled.

Contact Details

True Sales Pro LLC

1309 Coffeen Avenue

STE 1200 Sheridan

Sheridan

Wyoming

82801

michael@truesalespro.com

A description of what you are BUYING:

This is a group coaching and training program focused on sales and communication.

You are buying access to Michael’s teachings and Michael himself where he can coach you.

Michael’s teachings are delivered via live video calls and also via other communicative measures inside the community.

You are also buying access to the private community of other students like you who will collaborate and support each other as appropriate.

PURCHASE CURRENCY:

All prices quotes and payments made will be in USD>

Delivery of Digital Products & SERVICES:

Upon successful payment, you will receive access to our private community hosted in Skool.

Here you will find:

  • Links to our weekly live teaching and coaching calls for your attendance

  • Recordings of previous / missed live calls for your viewing (rewatch as often as you need to)

  • Learning Resources (Written, PDFs, Templates, Video Clips etc)

  • The Community of fellow members for collaboration and support

If you don’t receive a personal message (via email or FB Messenger) within one hour of your first payment then please check your spam / junk folder or contact us at michael@truesalespro.com.

The link will bring you into the private community hosted in Skool where you will retain access for as long as you stay on the weekly payment plan / for the agreed period of time you will learn from us.

No Physical Shipment:

All products and services offered are digital.

As such, there will be no physical shipment.

GUARANTEES:

No guarantees or big promises on the outcomes you’ll achieve from this.

No indications or commitments on your future earnings or close rates or anything like that.

You write your story here and Michael provides the learnings and a supportive environment.

What you do with that help is up to you

How long you stay is on you too as again, this is your story to write and Michael is simply here to help whilst you need him.

See all Program details here (Google Doc)

Refund Policy:

All sales are final once payment has been processed and access has been given.

Refunds are available in the following cases:

  • You accidentally purchased the wrong product and have not accessed it

  • There is a technical issue that prevents you from accessing the product or service and we are unable to resolve it

Refund requests must be submitted within 24 hours of purchase by contacting michael@truesalespro.com.

ENDING / LEAVING THE PROGRAM:

You can leave anytime.

Just notify Michael in writing (email or FB Messenger DM) and he will cancel your subscription within 24 hours.

There will be no more payments from that point.

There will be no more access to the coaching program from that point.

See all Program details here (Google Doc)

Product License:

All digital products / call recordings are for personal use - for your learning only - unless otherwise stated.

Sharing, reselling, or distributing the products / call recordings without prior permission is strictly prohibited.

Support:

If you encounter any issues with accessing your learning resources / the live calls / call recording / the community then please reach out to our support team at michael@truelsalespro.com. We aim to respond within a few hours.

Our team will assist with troubleshooting, but it is your responsibility to ensure your system is compatible with the accessing the online world prior to purchase.

Product Updates:

If your product includes free updates, you will be notified of any updates via email or through your account on Skool.

Paid updates or new versions will be available for an additional fee, unless otherwise stated.

PROMOTIONS:

There are no discounts, promotions nor free trials offered here.

See all Program details here (Google Doc)

Proof of Purchase:

We will confirm via message (email of personal DM via FB Messenger) when you make your first payment.

You will also receive a receipt issue via Stripe (or other payment processor used) on making each payment.

If you do not receive a receipt via Stripe (or other payment processor used) please notify us and we will send it to you right away.

We recommend keeping a copy of all of the above for your records.

PAYMENT OPTIONS:

For Credit Card purchases we currently use / offer the following Payment Processors:

  • Stripe

  • PayPal

All major credit cards are accepted there.

The security of OUR website and customer payment information:

No payments are processed via this website nor internally, this website is for information sharing reasons only about the services offered.

All payments are processed via the card processors mentioned above in Payment Options.

You will not need to give your payment details to us as you will enter them into the appropriate Payment Processor at the time of purchase.

Further Questions:

If you have any questions concerning our fulfilment policy, please contact us at:

michael@truesalespro.com

FAQs ABOUT THE TSP PROGRAM

WHAT IS IT?

A Group Training Program open to:

  • Sales Professionals who want to become elite, and

  • Business Owners who need to be able to sell their offering better

Focused on all things sales and communication.

If Michael knows it, uses it and believes that it’s best practices then he’ll teach it in TSP.

This isn’t just a “say this when they say that” program.

It’s a complete new way of thinking - and then acting - so that you always know what to say no matter the situation.

And what you say will move the conversation forward (as it appeals to the prospects self interest and by extension to yours too).

See all Program details here (Google Doc)

WHAT’S INCLUDED?

You will have access to:

  • A dedicated Skool Group containing all the learning resources, live call recordings and community

  • Weekly live and interactive calls hosted my Michael

  • FB Messenger Chat

  • Michael’s support coaching you play by play through your challenges

THE INVESTMENT:

There are 2 investment options making it easy and frictionless to get started:

#1 DIY - Do It Yourself / $100 USD per week

  • For those who want a low cost entry point to my new teachings

#2 DWY - Done With You / $250 USD per week

  • For those who want full access to my teachings and coaching

Payments made weekly via Stripe.

Cancel anytime.

See all Program details here (Google Doc)

GUARANTEES:

No guarantees or big promises.

No indications or commitments on your future earnings or close rates or anything like that.

You write your story here and Michael provides the learnings and a supportive environment.

What you do with what I help you with and where you take that is on you. 

How long you stay is on you too as again, this is your story to write and Michael is simply here to help whilst you need him.

FULFILMENT POLICY:

See above.